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Payment is accepted via any of the following methods on this website:


Free Delivery for orders above £500 excluding VAT.

Orders below £500 have a delivery charge of £40 for standard service (up to 3 working days) and £50 for next day delivery (orders must be placed before 1pm). 

Delivery is Free only for UK MAINLAND Customer, Who's order is above £500 excluding VAT. 

Delivery will be made by Palletways Ltd and may require standard booking in by palletways for which your contact information may be passed onto them to contact you.

If delivery is not accepted after booking in then you will be liable to pay the charges for Palletways to keep stock in their warehouse. 

All our pallets are dispatched with a seal. Should the seal be broken or damaged then please contact us immediately providing an image of the pallet. You must also state on the delivery note that the pallet has been received with a damaged seal.

If the seal is broken, our company delivery note will be placed within the pallet and it is your responsibility to check the quantity of the pallet(s) with the delivery note. 



Returns are only accepted if the products are damaged/faulty and must be returned within 7 days from date of delivery. 

Products will be replaced with products of equal value to the products purchased.

Refunds will only be offered if another product of the same value is not available.



For orders that are cancelled before being dispatched there is no cancellation fee.

If orders are cancelled after being dispatched then the transport costs to bring the stock back to the warehouse, this may cost up to £100 per pallet.